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baring a soul : april 2001
irate: 04.17.01
"you stupid dumb-shit goddamn mutherfuckers!"
all i can say is that Excite@Home can SUCK MY DICK.
for fuck's sake, i have had my cablemodem for exactly 10 days. and it has been down *3* TIMES during business hours (once for 3 days because it takes that long for someone to come out & fix it).
what a shitty way to start the day - *3* TIMES!
i am aggressively seeking other broadband options.
at leat the poor downtrodden tech support people have been outstandingly nice...trying to bump me up the list...crediting me a week of service. i think they know how much their service sucks, and they feel bad. i bet they get yelled at a lot.
and i dont yell at tech support peons unless they deserve it.
its no wonder Excite went under in Austin. perhaps i will enjoy watching it die a slow & painful death entirely.
oh to have Roadrunner back.